One platform, many walled-off tenants.
Every tenant is a fully isolated account with its own users, data, configuration, branding and currency, and the operator running the platform is architecturally blocked from any of it.
“We structurally can't read your customers' data.”
The separation between running the platform and using it isn't a policy or a permission setting; it's enforced at the route level. The super admin manages tenants, plans and billing, and is denied access to tenant operational screens entirely.
Blocked at the route, not the UI
Leads, call history, tickets, the agent workspace and team monitor return a hard block to the operator. It's an architectural guarantee a vendor can't quietly reverse, the kind of separation regulators and enterprise buyers ask about.
Route-level 403Isolation that goes all the way down
Each tenant's users, data, configuration, branding and currency are cleanly separated. One tenant's information never crosses into another's, or up to the operator.
Hard isolation
Every client sees their brand, in their space.
Tenant admins set the company logo and email branding for their workspace, configured in Settings: no code, no redeploy. Ideal for BPOs and multi-brand operations giving each client a self-contained, branded space.
- Own logo and email branding per tenant
- Own users, data, configuration and currency
- A workspace that reflects them, not a generic tool
Everything it takes to run tenants at scale.
The business layer the operator does control: billing, plans, security and the accountability trail.
Plans & plan-gating
Define tiers with billing cycle, per-minute rate, per-user module pricing, agent and leader caps, an included minute pool and per-plan feature toggles; switch modules like Leads and Tickets on or off per plan.
Subscriptions
Exactly one active subscription per tenant, with non-overlapping queued periods and Queue Next / Add controls to schedule the next term cleanly.
Per-tenant currency
Each tenant is billed in its own currency, and platform revenue is reported per-currency without conversion.
Cross-tenant audit log
Every meaningful action, grouped by module, with tenant, actor, action, an expandable change diff, timestamp and IP, filterable across the estate.
Archive Center
Platform-wide soft-delete: leads, tickets, contacts, users, gateways and even tenants move to archive and stay restorable indefinitely; nothing is hard-deleted.
Security & mail
Enforce email 2FA and password rotation tenant-wide; system mail runs on managed SMTP/IMAP gateways with Office 365 over OAuth2 and live health monitoring.
Move fast, stay dynamic.
See your own contact center, shaped your way, running on DYNAMiC in a live demo.
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